We value transparency with our customers, and as such we want to keep you informed of the big changes that have happened over the course of the past few months. With that being said, we have come to the hard decision to start manufacturing and shipping out of the USA.
We apologize sincerely for the frustration and stress this may cause to some of our Canadian customers, and we are working hard to try and resolve some unexpected issues that have arisen.
We need to temporarily pause all future Canadian orders until we can get the shipment issues we are experiencing fully resolved. If you have already placed an order, we guarantee that your order will ship as soon as possible! This pains us greatly as a Canadian company to do this, but we want to make sure the process is easy and fully functional.
We want to reiterate that we are and will continue to remain a proudly Canadian company.
We are working hard to ease the process so you can continue to enjoy the sweets you know and love! We appreciate your patience and understanding during these difficult times.
If you have any questions please comment down below or reach out to us in our DMs!
The Team at Sweetsmith Candy Co.