Hundreds of wonderful retailers all over Canada, the USA and Europe LOVE our sweets, so we get a lot of questions! Check out the FAQ below to get some ANSWERS:

Please note that we may be experiencing some shipping delays due to the ongoing pandemic.

Once you place your order, as long as it is all in stock (i.e. not a custom order, not a shipping container worth of candy, etc.) we will do our very best to pack and ship within 3-7 business days.

After that, your candy will go on a happy little journey on winding roads and through cities, towns, and countrysides to reach your sweet little paws.

We try our best to get orders out within three days to a week, however in our busy season (August to December) please expect at least two weeks. We highly advise pre-ordering.

We cannot guarantee shipping times, as we are not in charge of snow storms, flat tires, and.... well you get the point!

Usually, shipping times are as follows: (add 3 - 7 business days for us to make your candy and pack your order!)

Please note that we may experience shipping delays due to the ongoing pandemic

Ship times by location:

Western Canada / Western USA: 9-12 business days (plus 3 - 7 business days to make and pack your order!)

Central Canada / Central USA: 10-13 business days (plus 3 - 7 business days to make and pack your order!)

Eastern Canada / Eastern USA: 11-13 business days (plus 3 - 7 business days to make and pack your order!)

Europe: A LONG TIME (email us for details!)

Asia: A LONG TIME (email us for details!)

**** IF YOU NEED YOUR ORDER SOONER - WE CAN RUSH YOUR ORDER, HOWEVER THE COST OF SHIPPING WILL BE HIGHER THAN USUAL ****

For wholesale orders, we guarantee a minimum of 6 months remaining on most of our sweets, and 5 months on English Toffee, so you have plenty of time to get them into your customers' happy hands!

For the flavours that are more likely to have an even longer shelf life upon arrival we recommend:

Our wholesale prices are as follows.

Please make sure to select which option you'd like on the product page to get the correct pricing.

 56g Brittle and Toffee Bars
Less than 12 bars $6.99 ea
By the case (12 bars)

$3.99 ea

 

 50g Cocoa Bark Bars
Less than 20 bars $6.99 ea
By the case (20 bars) $3.99 ea

Here is a chart for some expected prices for shipping for the USA and Canada.
Please note that this is a general guide and pricing may differ at checkout

 Weight Standard
0oz–7oz $6.29 USD
8oz–15oz $6.68 USD
16oz–16oz $7.52 USD
17oz–32oz $9.63 USD
33oz–48oz $10.87 USD
49oz–64oz $11.64 USD
65oz–80oz $12.85 USD
81oz–96oz $13.64 USD
97oz–112oz $13.98 USD
113oz–138oz $14.45 USD
139oz–144oz $14.89 USD
145oz–160oz $15.54 USD

 

 

Here is a chart for some expected prices for shipping for the USA and Canada.
Please note that this is a general guide and pricing may differ at checkout

 Weight Expedited - 2 Day
0oz–15oz $14.50 USD
16oz–80oz $16.84 USD
81oz–96oz $18.85 USD
97oz–112oz $20.75 USD
113oz–138oz $23.49 USD
139oz–144oz $25.50 USD
145oz–160oz $28.53 USD

 

 

Here is a chart for some expected prices for shipping for the USA and Canada.
Please note that this is a general guide and pricing may differ at checkout

 Weight Standard
0oz–240oz $30 USD
240oz–480oz $45 USD

 

 Order Price Standard
$250.00–$350.00USD $50 USD
$350.00–$450.00 USD $70 USD
$450.00–$550.00 USD $90 USD
$550.00–$650.00 $100 USD

 

Due to being food products, we cannot risk cross-contamination and as such, we do not accept returns. If you have an issue with your order, please contact us at sale@sweetsmithcandyco.com and provide the following info: Your order number, the lot number(s) on the box, information about the issue(s) and detailed photos. From there, we will be able to determine if you are eligible for a full refund.

Faire: sweetsmithcandyco.faire.com
New Faire customers using the link above receive: Net-60 terms, $100 credit, and free shipping for one year
Previous Faire customers using our link receive: Net-60 terms

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