Hundreds of wonderful retailers all over Canada, the USA and Europe LOVE our sweets, so we get a lot of questions! Check out the FAQ below to get some ANSWERS:

When will you ship my order?

Please note that we are experiencing shipping delays due to the ongoing pandemic.

Once you place your order, as long as it is all in stock (i.e. not a custom order, not a shipping container worth of candy, etc.) we will do our very best to pack and ship within 3-7 business days.

After that, your candy will go on a happy little journey on winding roads and through cities, towns, and countrysides to reach your sweet little paws.

We try our best to get orders out our sweet lil doors within three days to a week, however in our busy season (August to December) please expect at least two weeks. We highly advise pre-ordering.

How long does shipping take?

We cannot guarantee shipping times, as we are not in charge of snow storms, flat tires, and.... well you get the point!
 
Usually, shipping times are as follows: (add 3 - 7 business days for us to make your candy and pack your order!)
Please note that we are experiencing shipping delays due to the ongoing pandemic.
 
Ship times by location:
Western Canada / Western USA:  9-12 business days (plus  3 - 7 business days to make and pack your order!)
Central Canada / Central USA: 10-13 business days (plus  3 - 7 business days to make and pack your order!)
Eastern Canada / Eastern USA: 11-13 business days (plus  3 - 7 business days to make and pack your order!)
Europe: A LONG TIME (email us for details!)
Asia: A LONG TIME (email us for details!)
**** IF YOU NEED YOUR ORDER SOONER - WE CAN RUSH YOUR ORDER, HOWEVER THE COST OF SHIPPING WILL BE HIGHER THAN USUAL ****

 

What is your shelf-life?

For wholesale orders, we guarantee a minimum of 6 months remaining on our sweets, so you have plenty of time to get them into your customers' happy hands!

What are the pricing tiers like?

Our wholesale prices are as follows.

Please make sure to select the correct option in the drop-down menu of each flavour to get the discounts.

 56g Brittle and Toffee Bars
Less than 12 bars $4.15 ea
By the case (12 bars)

$3.99 ea

 

 50g Cocoa Bark Bars
Less than 20 bars $4.15 ea
By the case (20 bars) $3.99 ea

 

How much is shipping?

Shipping rates are a flat rate that is determined by region and weight!
Below is a chart of a base range to expect.
10 lbs is about 5 cases (60 bars) worth of product.

***We're currently in the process of updating our rates***

USA:

 Weight Standard 2 Day Overnight
2 oz $6.29 USD $14.50 USD $28.50 USD
10 lbs $15.54 USD $28.53 USD $49.50 USD

 

Canada:

 Weight Standard
2 oz $10 USD
24 oz and up $30 USD

 

Where can I order?

You can sign up for a wholesale account direct with us by clicking HERE

Alternative wholesale websites include:

Faire: sweetsmithcandyco.faire.com
New Faire customers using our link receive: Net-60 terms, $200 credit, and free shipping for one year
Previous Faire customers using our link receive: Net-60 terms

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